Archive for the ‘Motivation’ Category

A Few Additional Thoughts on Executive Leadership
May 1, 2011

I’d like to start this post by thanking Russ Riendeau for his great stories and lessons, and for his contribution to our blog as our first guest blogger. We appreciate it, and hope he is not our last.

Now, here’s a few thoughts of mine on Russ’ lessons.

  1. Missionaries get paid well, at best, for a short period of time. If you and the client are not on a same page, no matter how much they pay you up front, it will most likely not be a beneficial relationship for either of you.
  2. Solid referrals are more profitable than weak prospecting. I say this only hours after meeting with a referral from Russ (who is hoping to need him in the next few months as things continue to grow) who also referred me to another client. Referrals that are well thought out and make sense are worth their weight in gold. Referrals for the sake of looking like you know people end up being a waste of three people’s time. I’ve had people call me who were going to a “leads group” and needed to make a referral so they asked me if I knew of anyone who might need a printer: BAD REFERRAL. The ones Russ gave me of companies who want to increase sales and take some of the initial relationship development work off of the plate of their salespeople: GOOD REFERRALS. Also, prospecting with a purpose is a great way to find new clients as well. Ask yourself, what do the people you work with all have in common besides the things you can search for on Reference USA? What makes you great and a great fit for them? Searching them out as well as telling your referral sources are very effective ways to build a great client base. Buying a list of people who are not in your target…probably not the best use of resources.
  3. Don’t be afraid to walk away from a doubter. This is the hardest thing for a salesperson to do. We talk to salespeople all the time and ask if they have done everything they could. Did they listen to the client’s needs? Are they just not the right fit? Do they just not get it? Is it time to simply walk away?
  4. Have good data and documents to shore up every statement you make. We spend most of our time telling prospects what we did for a similar company and asking questions about them, rather than telling them how great we are. They can find that out on their own. We are a much better resource if we understand their needs and show we have similar experience before trying to sell them something.
  5. It’s not the price. It’s their lack of perception of your value, and it’s your duty to point out the real costs they’ll incur if they don’t use your services.ABSOLUTELY! If they see how the solution will make them money, or save them money, they usually can find a way to buy it.
  6. It’s really fun and empowering to say NO to working with someone that you can feel will be a struggle. It boosts self-confidence and gives courage to believe in yourself and abilities. NO IT ISN’T…just kidding, I was testing the strategy…I feel more empowered already.

Welcome to February Everyone, the Month Known for Love and the Hope of an Early Spring!
February 8, 2011

I am very excited about pitchers and catchers reporting to spring training in a couple of weeks. The winter, so far, has been long, gray, and cold, even if business has been very positive. Since mid-December we have taken on 6 new clients and our team is doing very well in assisting them to build up strong relationships with the right clients.

So what does this have to do with Spring Training?

I was having a conversation with a colleague last week and was asked what I feel is the best trait that I have that allows me to do my job well. My response was my ability to play baseball. Those of you who know me know that I make a lot of parallels between baseball and sales so before thinking that my goal here is to make Randolph Sterling a professional baseball team…hmm Burghgraef Field, what about Sterling Diamond? Has a ring to it…Ok, I’m back. Read on.

I have always found that playing a game where even the best fail 7 out of 10 times has been great preparation for a career in sales. It has allowed me to learn from everything I do as there is always room for improvement in the quest for perfection that the law of averages says simply will not come. It has also given me a short memory so when it is one of the times when I don’t get a hit, I don’t let it linger too long. It also helps me not to rest on my laurels when good things happen. This reminds me of a scene in one of my favorite baseball movies, Bull Durham, right after “Nuke” LaLoosh strikes out the side:

Crash Davis: “Your fastball is up, you are hanging your curveball; in “the show” they would have crushed you.”

Nuke: “What’s wrong with you, man? Can’t you just let me savor the moment?”

Davis: “Moment’s over!”

We only have 28 days this month, so savor every moment but keep on looking forward and keep selling!

A New Season Is Almost Upon Us
August 25, 2010

A new season is almost upon us: the heat of summer fades into the glory of fall, baseball yields to the dominance of football, and for me personally- new and exciting opportunities are on the horizon! Perhaps this can be a time of change for you, too.

All too often in sales, orany job for that matter, we are easily consumed by the routine and mundane. Not only does this stifle creativity, but productivity as well. Wondering how to inspire, innovate, and motivate yourself?  Start with a new perspective and begin a new season!

Here are three ways to weather these times with thoughtful initiatives:

  1. Get out of the box (or cube) and talk with others! Identify people who have found success – learn from them and adapt their principles. Consider joining Randolph Sterling’s Sales and Marketing Peer group (SAM group) – where top sales people discuss ways to push the bar! It can help you set and reach the goals that seem so elusive.
  2. Try something new! If you do what you’ve always done, you’ll get what you’ve always got- or so the saying goes. Join a new club, group, or even a new work out routine. A fresh perspective can change what and how you think!
  3. Use your media! Connect with others through new media. Tap into these venues to make new contacts and connections. Reaching out to others will give you a new perspective-helping you to define the process for change.

A new season is indeed upon us- take this time to evaluate your personal goals, employ the change initiatives, and find new growth. You may just find that your new perspective will lend itself to inspiration, innovation, and motivation.

What Motivates You?
August 3, 2009

What motivates you?

Take our poll or leave a comment : )

Are You Intrinsically or Extrinsically Motivated to Go to Do Your Job?(polls)